Response: Dear Ms Dasi
Thank you for taking your time to complete our customer questionnaire. We look forward to welcoming you back to the Premier Apartments Nottingham in the future.
5.0
02.02.2010
angela, grantham
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: Stayed in Nottingham on several occasions and this was by far the best accomodation I have stayed in yet.
Response: Dear Ms Sutton
Thank you for taking your time to complete our customer questionnaire. We look forward to welcoming you back to the Premier Apartments Nottingham in the future.
5.0
01.02.2010
lynette, wrexham
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: We staying @ Nottingham for one nite and thought the accommodation was excellent value for money and would definitely come back when in Nottingham again....
Response: Dear Ms Williams
Thank you for taking your time to complete our customer questionnaire. We look forward to welcoming you back to the Premier Apartments Nottingham in the near future.
4.0
01.02.2010
Justin, Nottingham
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: Had a really pleasant stay here so much better then a hotel room.The public walkways to the rooms and stairwells dont reflect the apartments inside, when we arrived the initail impression wasnt good but once in your apartments its as shown in the pictures.Perhaps they need to address this and make the walkways as pleasant as the rooms, all in all a lovely apartment and I would recommend this to others.
Response: Dear Mr Cammack
Thank you for your comments, I have now passed this information on to the relevant department to take action on this. I am glad that you enjoyed your stay with us and we look forward to welcoming you back to the Premier Apartments in the future.
4.0
28.01.2010
Michael, Nottingham
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: I was given a penthouse apartment, which I didn't expect, which was excellent. The rooms were spotless,no background noise, as in a hotel.Great stay.
I have used many hotels in Nottingham over the past 20 years, wish I thought of these appartments earlier !
Response: Thank you for your positive feedback. We look forward to welcoming you back to the Premier Apartments Nottingham in the future.
5.0
28.01.2010
David, Stanground
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: Really enjoyed our stay, brilliant location for the Nottingham Arena and will almost certainly return in the near future!!
Response: Thank you for your positive feedback. We look forward to welcoming you back to the Premier Apartments Nottingham in the near future.
4.0
27.01.2010
Rahul, Ludhiana
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: I absolutely loved staying at premier apts.In fact its proximity to the market place and the main shopping destinations makes it ideal for a tourist like me. I definitely would recomend it to all who give importance to comfort of stay while at Nottingham. Hats off to the staff and management of Premier Apts. God Bless You
Response: Thank you for your comments.
5.0
24.01.2010
REBECCA, nottingham
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments:
Response: Thank you for taking the time to complete our customer satisfaction survey.
4.0
24.01.2010
Kimberley, Nottingham
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: Lovely apartment, very spacious and well equipped.
Response: Thank you for the valuable feedback.
4.0
24.01.2010
Shamika, Smith's
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: When I checked into the apartment the room was very nice but the heater in the bedroom was not working so the staff kindly moved me to a bigger room with heating in every room. The rooms were geat though but b aware that its like staying at home. You have to clean the apartment yourself. that was the only down full. Everything else was wonderful. I will stay there again and recomment it to a friend.
Response: Thank you for your valuable feedback. We are a serviced apartments company and we service the apartments once a week. I will pass your comment about heating to our maintenance department.
